# Contact Us Need help? Get contact info here ，including our customer service online chat and mailing address. ## Online Chat You can find online chat on Wholesale No.05 's app(Android /iOS ) or [wholesale05](https://www.wholesale05.com).com cases；you will get a reply within a few minutes during working hours. {% hint style="success" %} Working Hours: 8:00- 21:00 (UTC+8:00) China Standard Time {% endhint %} The time corresponding to different time zones，Here is the approximate equivalent time: | City | Working Hours | | --------------- | ------------- | | China - Beijing | 8:00 - 21:00 | | US - New York | 20:00 - 9:00 | | UK - London | 1:00 - 14:00 | | Europe - Paris | 2:00 - 15:00 | > You can get more information about time zone synchronization problems in different countries and regions at time. ## Email: Usually, you will receive a reply within 12 hours. If you email us about orders or products, please be sure to indicate the order number or product SKU in the content. --- # Agent Instructions: Querying This Documentation If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question. Perform an HTTP GET request on the current page URL with the `ask` query parameter: ``` GET https://docs.wholesale05.com/help/contact-us.md?ask= ``` The question should be specific, self-contained, and written in natural language. The response will contain a direct answer to the question and relevant excerpts and sources from the documentation. Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.